Gozoop bags Acko’s digital CRM mandate

29 Jun,2018

By A Correspondent


Gozoop has won the digital CRM mandate for Acko, a digital-first insurance provider, following a multi-agency pitch.


Said Acko’s Janani Viswanathan: “As a brand, it is important for Acko to connect with our audience. Listening to customers and responding to them in a timely manner will help in building a brand that people trust and can rely on. Digital platforms play a key role in this and with Gozoop we intend to engage with our customers more effectively.”


Commenting on the win, Ahmed Aftab Naqvi, CEO and Co-Founder, Gozoop added: “In today’s time, a brand’s ability to build lasting relationships with its customers depends on how it services them across platforms with a quick, effective and personalised solution to meet their needs. Gozoop has the best-in-class tools and processes along with an experienced team to deliver the same. We are confident of creating some ‘WOW’ moments for Acko in this journey to continuously improve the customer experience.”



Post a Comment 

Comments are closed.

Today's Top Stories