Majestic Research Services bags MP Tourism mandate to check customer satisfaction

16 Dec,2016

By A Correspondent


Madhya Pradesh State Tourism Development Corporation Ltd has mandated the recently BSE-SME listed Majestic Research Services and Solution Ltd to conduct customer satisfaction survey at all its locations across all seasons.


During the survey the Majestic Research enumerators are going to interview more than 10,000 guests spread across 69 properties owned by MPTDC Ltd as per the survey mandate.


Expressing pleasure at being shortlisted and selected to undertake the survey, Raj Sharma, Chairman- MRSS said, “In the last couple of years, in conjunction with FICCI, we have launched several reports viz. UPTM 2016, GITB 2016 and MICE 2016 establishing ourselves in the ‘Tourism’ space. The MP Tourism study is a step forward in that direction and should trigger a number of similar projects in the coming few quarters.”


As per the tender norms by MP Tourism, the study would evaluate the satisfaction levels of guests at the units with their demographic profile owned by it or directly under its governance within a four month time frame.


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