Indian consumers most passionate & grateful

27 May,2014

 

:: 68% Indians generally trust brands

:: 82% Indians think brands should play a role in improving our quality of life and well-being

 

The results from Havas Media Group’s 2013 Meaningful Brands statistically demonstrate that Meaningful Brands outperform the stockmarket by 120 percent. It demonstrates in hard financial terms, how the relationship between people and brands can benefit from measuring, communicating and delivering increased well-being.

 

 

Top 12 Meaningful Brands 2013

 

India:

Life Insurance Corporation (LIC), Britannia, Cadbury, Sony, Samsung, Parle-G, Unilever, Tata Motors, Airtel, Hyundai, LGE and Maruti

 

Global:

Google, Samsung, Microsoft, Nestle, Sony, IKEA, Dove, Nike, Wal-Mart, DANONE, Philips and P&G

 

Sector trends

India Top 3 Sectors : F&B, Auto and IT & Consumer Electronics (ITC)

 

Global Top 3 Sectors : Retail, F&B, ITC

 

Brands can break sector limitations and emerge outliers disrupting all categories as Life Insurance Corporation in India. 2013 shows a marked increase in the importance of ITC globally, half of the top ten brands are technological; these act as enablers to empower us to achieve our potential.

 

Indian Brands having greatest Attachmen (highest percent of people who would care if they disappeared): LIC, Cadbury, Unilever

 

In its sixth year, the 2013 findings show Indians as the ‘most passionate and grateful’ customers across the globe, believing brands ‘can and should’ contribute positively to their overall quality of life. People in India tend to believe the overall intentions of brands yet are a bit sceptical of their communication creating huge opportunities for brands to make a real, tangible meaningful difference. India is increasingly expecting brands to enhance personal well-being as brands become aspirational symbols of their improved standard of living.

 

The study measures 13 dimensions: impact of the brand’s ‘Marketplace’ benefits alongside its impact on 12 different areas of ‘Well-being’ (Personal and Collective), for a comprehensive view of its effect on quality of life. Unique in scale – 700 brands, over 134,000 consumers and 23 countries, it measures the benefits brands bring to people’s lives. The Meaningful Brand Index (MBi) forms the core of the Meaningful Brands framework allowing a view of brand results in terms of consumer perception over time.

 

Anita Nayyar

Speaking on the study, Anita Nayyar, CEO, Havas Media Group, India & South Asia, said, “The India findings highlight deep customer involvement with brands, making ‘meaningful’ the sweet spot of brand strategy in India. Meaningful – today is real business, delivering what matters when, in the truest economic and social sense. It drives brands to establish relationship connections with their customers directed towards sustained personal, societal and financial success.”

 

India findings

Consumers in India not only trust brands more but also expect more. Key figures include:

 

:: 68% people in India generally trust brands (Asia 58%, US 36%, Global avg. 45%)

:: 71% believe that brands can play a role in improving their quality of life and well-being (Asia 65%, US 41%, Global avg. 50%)

:: 82% think companies and brands should play a role in improving our quality of life and well-being (Asia 77%, Global avg. 70%)

:: 79% agree that large companies should be actively involved in solving social and environmental problems (Asia 75%, Global avg. 71%)

 

What Indians Want? – Modern-day life and livelihood pressures dominate the psyche of Indians:

:: 3 key issues Indians cannot live without:

People who care, Save money & better manage spending, Adopt a healthy lifestyle

 

:: 3 key issues Indians want to devote more time to:

Learn new skills, Adopt a healthy lifestyle, Simplify and organise life to gain more time

 

Mohit Joshi

“More meaningful global brands are likely to come from emerging than western markets where brands need to reinvent themselves to reconnect with people, to avoid getting commoditized. This presents huge opportunities for existing and new brands to establish meaningful connections with their customers in India. Here consumers are still warming up to brands and core categories like F&B brands are seen as meaningful. The study is scalable and throws up rich inferences for a strategic outlook. LIC is an outlier being in the insurance category yet completely in sync with Indian touch points, thus its India’s 2013 top meaningful brand”, continued Mohit Joshi, Managing Director, Havas Media India.

 

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