Digital cable subscribers to get monthly bills

20 Dec,2013

By A Correspondent


Digital Cable TV subscribers will now get monthly bills from their cable operators. The new facility, which has been introduced as per the Telecom Regulatory Authority of India (TRAI) regulations, will usher in greater transparency in billing, notes a communiqué from the MSO Alliance


Beginning December 2013, subscribers will get a bill for their cable TV every month starting with that of November 2013.  Commenting on the introduction of monthly billing, S N Sharma, Secretary, MSO Alliance and CEO, DEN Networks said: “This move is important as it will ensure that there are no additional or random charges levied on the subscribers. Our viewers will thus pay only for what they watch and they must insist on a bill from their local cable operator or multiple system operator at the time of monthly payment.”


The MSO Alliance has also launched an advertisement campaign through print media and cable television channels to spread awareness about the monthly billing system.


As per the TRAI regulations, subscribers will get a time period of 15 days from the date of the bill to make their payment. In case the subscriber fails to make the payment after the expiry of the due date of payment, the MSO or the affiliate LCO (local cable operator) has the right to charge interest on the outstanding amount.


The MSO Alliance comprises the major digital TV platforms of the country including DEN Networks, Hathway, SITI Digital Cable Television and Incablenet. Digital cable currently has over 19 million subscribers in the 41 cities covered under Phases 1 and 2 of digitization.


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