Jaldi 5 with Arun Sharma: Friendship will never be boring

21 Jan,2013

While Airtel has been making the right noise with its ‘Jo Tera Hai, Woh Mera Hai’ campaign, is it moving towards saturation? Arun Sharma, Vice President Marketing, Head Media & Rural at Bharti Airtel Limited, speaks to MxMIndia about this and other issues.

 

01. Is the ‘Jo Tera Hai, Wo Mera Hai’ not reaching a point of saturation, though it remains the clutter-breaking communication from Airtel?

No, I do not think so. The whole campaign is only a few months old. The campaign is around the theme of friendship and there are different renditions of it. So when ‘Har friend zaroori hai’ campaign was ongoing, we actually cut it short even when it was early to do that. The ‘friendship’ theme will remain, but every year or so we will bring out new renditions so that there is no boredom.

 

02. Digital’s role in the media pie for Airtel is increasing. How is it leading to innovation in advertising on this medium?

Digital and creativity or innovation are synonymous for me. I do not see any difference. Digital, however, is not a linear medium; people have the control of skipping your ad at any point of time. Hence, creative is very inherent to this medium. The medium, with technology seeping in, allows you to do so many things, which is not the case with so many other media. Attention span here is less when compared to others such as outdoor or television.

 

03. Digital ROI: Much appreciated yet criticized. What do you think?

ROI is getting measured. We are in the eCommerce platform and can actually track our ROI to the last decimal. But it so happens that the more the data is re-routable, the more you want. More questions are raised when there is data. In terms of outdoor, there is no data but no questions are raised. I believe the problem is the part of the solution and vice versa.

 

04. Which is showing more digital growth penetration: Rural or Urban?

Rural.

 

05. Going forward, what can be expected from Airtel on the digital platform?

It’s too early to say. But whatever we do, it will be core to the brand idea and it will be available to those audiences. What we do has to be relevant to their language, to their needs and for the devices they have. For instance, in rural areas we cannot create communication on smartphones because there the device penetration is different.

 

As told to Ananya Saha

 

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