25% Indian travellers change plans post booking confirmation: Goibibo.com

24 Aug,2012

By A Correspondent


Travel website Goibibo.com has found that 25 per cent of travellers change their travel plans after booking. The website tracked the trend of travellers on their frequency of change in their plans, based on insight from its buyers’ data. The report adds that 20 per cent more women change their travel plans compared to men.


According to the research report, the top routes for travel plan changes have been found to be Bengaluru-Delhi and vice versa followed by Mumbai-Delhi. The top five reasons are said to be: ‘Change in business travel plans’, Extension of stay at destination’, ‘Travellers’ health issues’, ‘Personal or family emergency’ and ‘Change in flight timings’ by the airlines. Women have been found to change their travel plans more frequently than men. It has also been seen that Bengaluru has the highest number of women travellers followed by Mumbai, Hyderabad and Delhi.


Ashish Kashyap, Group CEO, ibibo Web said, “At Goibibo.com we are obsessed with data and analytics and thereby leveraging the same to drive a superior user experience. We publish travel insights based on real data that we study every hour of the day.  With the insights of large volume of changes in a travelers plan, Goibibo has enabled the traveler to access the fastest re-scheduling, cancellation and refund processes.”


Goibibo.com, which was launched in September 2009, is a part of the MIH India Group. It enables travellers to buy air, bus tickets, hotels and holidays.


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