Micromax initiative to accelerate smartphone adoption

16 Oct,2015

By A Correspondent

 

To accelerate the smartphone adoption in the country, Micromax Informatics launched a 360 degree marketing campaign to encourage the 70 million new age consumers using feature phones to switch to smartphones. With a strong portfolio, the company is committed to deliver value to the consumers by focusing on three key levers: faster internet connectivity, large display, speedy processors at extremely affordable price points. To take its message to the nook and corner of the country and reach out to the first time smartphone users, the company has roped in popular stand-up comedian Kapil Sharma for North and the Bahubali sensation, Rana Daggubati for South. The two stars will be seen in a series of films that give very tangible, easy to comprehend benefits of switching to a Micromax smartphone.

 

Currently, the Indian mobile market is dominated by feature phones with smartphone penetration at just about 15 per cent. Micromax has identified three core barriers hindering the faster smartphone adoption which include the total cost owning the smartphone and data packages, hesitancy around using touchscreen and an evolved Android experience and English language UI making it difficult for consumers to make the shift. Based on these insights, Micromax, has developed a full business initiative comprising key components such as affordable devices with big screen size, regional language support, customized data package and a fully developed customer education program– including printed material, digital content available over phone in local languages to empower first time users of smartphone to set up and use basic functions like email, social networking and other basic utilities.

 

In line with this, Micromax’s new Bolt series phones offer big screen experience and cuts across various price points to suit the pockets of diverse consumer sets with models like Bolt S302: ₹ 3199/-, Bolt D303: ₹ 3199/-, Bolt Q331: ₹ 4999/- and Bolt Q338: ₹ 6499/-. All the Bolt series smartphones will now come pre-loaded with Firstouch, a patented translator functionality app that will help people translate from English to their local languages and vice versa and access apps in App Bazaar in their preferred language. Additionally, Micromax Bolt customers can also opt for either free WhatsApp or avail talk time worth Rs. 40 per month on Airtel for the first five months. Micromax has also initiated a tech buddy program which includes trained retail representatives and customer care executives across 850 Micromax service centres to help consumers in seamless transition. To take the message across the length and breadth of the country, a 360 degree marketing campaign has been launched to promote the entire initiative and explain the benefits of making the switch to smartphones with Micromax Bolt range.

 

Commenting on the launch of the new campaign, Shubhajit Sen, CMO, Micromax Informatics, said, “Around 70-80 million Indians convert from their feature phones to smartphones every year and more and more consumers will use a smartphone for their initial computing and Internet needs leapfrogging the PC and laptop generation. We believe that smartphones will play a significant role in meeting PM’s ‘Digital India’ vision to connect the next billion. Micromax, being a front runner in the sub 7.5k mass segment handsets, has taken a step ahead in its philosophy of democratizing technology to the masses and has come up with a special program to enable the consumers to take the next technological leap towards the smartphones from feature phones.”

 

“WhatsApp is excited to partner with Micromax as it continues to offer affordable innovations that enable connectivity. With over 900 million active users around the world and India being an important part of that, we remain focused on helping people communicate in a way that has become a part of everyday life. We are pleased to be working together with Micromax in this unique offering so that people in India can stay connected with their friends and family both in India and abroad,” said, Brian Acton, Co-Founder of WhatsApp.

 

The entire campaign is designed to make the consumers more comfortable to approach Micromax to hand-hold them through all the apprehensions and inhibitions of using a smartphone for the first time. The campaign will act as a trigger for the consumers to be connected to their friends and family in a better way. The TVC campaign is conceptualized by Lowe Lintas Delhi, and includes a series of three films, each shot with Kapil Sharma and Rana Daggubati. The communication, in a very tongue-in-cheek manner, talks about Micromax differentiators that come with switching to the Micromax Bolt Smartphone range, which are – free data for use on WhatsApp, regional languages, affordability and big screen. The TVCs will showcase both the brand ambassadors in a double role which is a first for both of them.

 

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